Susan Barrowman, Harrods

Who is the winner?
Susan Barrowman has worked at Harrods since 1989, moving to her role as charity
manager in 2000.

What did she do?
Barrowman’s exceptional commitment to the NSPCC has been the driving force behind the
success of the two-year partnership between Harrods and the charity. In 2017 alone she
committed over 1,500 hours of her time to raise an incredible £165,772 for the NSPCC,
engaging and inspiring more than 4,000 Harrods employees.
Barrowman ensured 347 iconic Harrods bears and 35 luxury hampers were delivered to
support the NSPCC's work with children. She also organised an NSPCC pop-up shop, and
ensured 23 of her colleagues will be heading to Peru for the Machu Picchu Trek, raising an
amazing £90,000.
As well as fundraising, Barrowman has also worked tirelessly to help the NSPCC
disseminate its expertise, organising a full day meeting for NSPCC practitioners to share
their knowledge and tools with over 40 local authorities. She hosted an evening with key
supporters and potential donors with the NSPCC chief executive Peter Wanless.

Why did she win?
Driven by a passion to help children Barrowman spearheaded a move to extend the
partnership between Harrods and the NSPCC. In December, she secured a commitment
from Harrods to raise £1.3 over four years. She is not resting on her laurels, and has
already started engaging key decision makers across the business to support the
She is working on a public campaign to donate clothes, and has secured a two-floor shop in
Sloane Street to raise further funds. Her enthusiasm, creativity and tenacity have been an
inspiration to everyone at Harrods and the NSPCC who has come into contact with her.

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